Frequently Asked Questions

1. Who We Are

What is Taps Reviews? Taps Reviews is an independent reviews technology and software company founded in 2023. We are a dedicated team based out of Fort Worth, Texas, built to help businesses effortlessly grow their Google reviews, search rankings, and customer feedback scores.

Is Taps Reviews affiliated with Google? No. Taps Reviews LLC is completely independent. We do not have any official affiliation, partnership, or legal relationship with Google LLC. Our smart products are designed independently to help business owners collect public feedback more effectively.


2. What We Sell

What products and software does Taps Reviews offer? We sell easy-to-use tap-to-review tools, including the physical Google Review Card, Google Review Stand, and Google Review Plate. Every physical item comes embedded with a high-speed NFC microchip and a custom QR code printed on the surface so customers can instantly scan or tap to leave a review using their smartphone.

What is the Review Filtration Plus+ Software? Alongside our physical products, we sell our proprietary Review Filtration Plus+ software. This add-on for the NFC devices directs happy customers straight to your public review page, while routing unhappy customers to a private contact form so you can resolve issues directly and avoid bad reviews publicly on Google.


3. Who Do We Serve

Who are Taps Reviews products designed for? Our products work perfectly for any business that interacts with their customers in person. If you look your customers in the eye, our tools can help you grow your online reputation.

What types of businesses use a Google Review Card, Stand, or Plate? We serve a wide variety of brick-and-mortar storefronts, mobile service providers, and local professionals. Excellent examples include restaurants, retail boutiques, hair salons, medical practices, auto repair shops, real estate agents, contractors, and hospitality venues.


4. How to Contact Us

How can I get in touch with the Taps Reviews team? You can contact customer support directly by visiting our official digital Contact Page or by sending an email straight to our dedicated help line contact@tapsreviews.com. We are always here to help you set up your hardware or answer software questions.


5. Shipping and Return Policy

What are your shipping and delivery terms? We safely package and ship your custom hardware orders directly to your business location. You can view full delivery timelines and tracking details inside our complete Shipping Policy page linked in our website footer.

What is your return and subscription cancellation policy? We want you to love your tools. If you need to return a physical item due to defects, or if you need to end your software subscription, you can read our step-by-step guidelines in our formal Refund Policy and Cancellation Policy links at the bottom of our site.


6. Promotions

Does Taps Reviews offer any special discounts or deals? Yes! We frequently run promotional sales where you can save up to 50% on selected items like a Google Review Card, Google Review Stand, or Google Review Plate. Additionally, new users who sign up for our digital subscriber email list will receive an instant 15% off discount code to apply to their very first purchase.